As mentioned before , the company maintains state-of-the-art revenue prevision systems . This automated system allows the company to maintain the minimum upshot of people on its payroll while at the reproducible time minimizing the incidence of errors Maintaining this structure has been facilitated by maintaining a ace class avail charging f bes which ar 65 less(prenominal) than competing serve offered by other airlines . This has enabled the management to reduce the complexities of maintaining opposite brands and , by this rationalization process , to minimize the costs of operations . just the strategy of cost minimization would not suck in been in(predicate) without the e-commerce line model which it implements in to facilitate greater interactions with the nodes . This has enabled the employees at JetBlue Airways to provide a better level of client serving and thus create a high level of customer mirthThe management at JetBlue Airways knows that its two most important stakeholder groups are customers and employees . This prioritization has led to the formulation of the three golden rules which focus on providing flawless customer service and ensuring maximum possible employee pleasure .
These two strategies have enabled the company to conduct market section efficiently and effectively . This segmentation process has also been subservient in generating a considerable level of repeat duty for the company . Repeat business reduces the cost of operations by minimizing promot! ional expenses (cited in Johnson Weinstein , 2004 . To this end the employees are given the good tools so that they can maximize their productivity . For example pilots abridge laptops in the cockpits so that they can have real-time charge of admission to cultivation . These issues have enabled the management to create a extremely advanced technological system which enables employees to collect to a greater extent information about the customers and customize the products and services accordingly . This has created a sustainable source of competitive advantage...If you want to get a total essay, order it on our website: OrderCustomPaper.com
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